02/11/2022

Program Manager, Mountain West

Who we are:

For over 30 years, CSH has changed the lives of people who have been marginalized and are our most vulnerable neighbors by:

  • Helping communities create over 335,000 homes for individuals and families who did not have one;
  • Bringing hope to thousands who thought they would live on the streets or reside in institutions; and
  • Ensuring not only a stable home for each, but access to the services that brought healthcare, recovery, and training to their doorsteps.

CSH has proven supportive housing can change the lives of individuals, families, and communities. We have created a team of nationally recognized experts who are dedicated to our organization and its goals. We attract talented and diverse individuals, offer competitive salaries and benefits, generous leave and paid time off, and fully embrace the philosophy that work-life balance is achievable. With the goal of attracting proven candidates committed to making a difference and who aspire to advance our mission, CSH is now accepting applications for Program Manager (PM).

Why we need you:

CSH is seeking results-oriented individuals committed to racial equity, advancing anti-racism practices, and sharing their financial talent to support a mission-driven organization that leads efforts to expand housing and service solutions for highly impacted populations.

Candidates for this position must be willing to live in Colorado, Montana, or Idaho and will be part of our Mountain West team. All CSH staff are working virtually until our offices open post-pandemic. Post-pandemic this position will be remote.  Please identify preferred location in your application. 

Top 1-2 skills or knowledge that you need (SH development, Medicaid, etc). Examples: Knowledge and experience in housing finance; experience working in Medicaid policy and/or billing; expertise in coordinated entry; etc.

What you will do:

This position advances CSH’s strategic goals and priorities by providing project and program-specific technical assistance (TA) in both the public and private sectors. Specifically, you will:

  • Provide day-to-day project management support for the Denver Housing to Health Pay for Success initiative including managing project deadlines and tasks across multiple partners.
  • Contribute to or serve as project manager to one or more of the Mountain West team grants and contracts, including coordination of internal and external project teams, monitoring project quality, and internal and external reporting.
  • Provide in-person and virtual technical assistance and support to housing providers serving our target populations.
  • Directly contribute to meeting project deliverables. Tasks will include writing and editing external-facing materials; developing, coordinating, and delivering trainings with service and housing agencies; research, and community outreach.
  • Bring an ability to maintain quality relationships and partnerships with key community stakeholders, particularly with staff from city and state agencies, the Continuum of Care, community-based supportive housing providers, and partners who are the recipients of CSH technical assistance. This includes representing the team externally.
  • Contribute to CSH’s priorities to advance racial equity, address racial disparities in housing and services, and engage and collaborate with communities of color, culturally specific organizations, and persons with lived experience.
  • Use strong communication skills, including basic business writing, facilitation training, and active listening.
  • Work with agility and curiosity with other related duties or special projects locally, or in collaboration with regional and national teams as assigned.

How we work:

CSH staff are adaptable, entrepreneurial, creative, and flexible problem-solvers. We are strategic thinkers who are committed to racial equality and treating each other—and the communities we serve—with respect. You should share a passion for the CSH mission and possess the skills to meet the expectation of this role to help shape how we share our ambitious mission.

Specifically, we are seeking:

  • Bachelor’s degree or equivalent, or any combination of education, training, and experience that demonstrates the ability to perform the duties of the position. This includes lived experience of homelessness, housing instability, participation in housing programs, etc., and professional and/or volunteer experience in the homelessness field.
  • Experience incorporating the perspectives of multiple communities, including communities of color, in the consideration of impacts and outcomes of a decision-making process. Experience working with persons with lived experience to co-create policies and programs.
  • Experience in the field of supportive housing, affordable housing, public policy, social programs, state Medicaid and/or healthcare or public financing.
  • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities is preferred.
  • Professional verbal and written communication skills, including business writing, the ability to facilitate and train, be an active listener, and the ability to represent CSH externally and internally.
  • Previous project management and organizational skills with moderate supervision, coaching, and support.
  • Experience providing technical assistance or training to diverse stakeholders including the government. Experience and familiarity with permanent housing and services models for vulnerable populations including people experiencing chronic homelessness is a plus.
  • Comfort with working on a team that is often “virtual” and does much of its work via telephone and email.
  • Proven track record of dependability, focus, and attention to detail and accuracy.
  • Ability to travel between 25-40% once travel resumes. 

Compensation:

CSH offers generous benefits, opportunities for professional growth, and competitive salaries based on geographic location. Our Project Manager range in a mid-market location is $60,000 - $80,000. Our ranges are broad and it is customary for candidates to join CSH at the lower half of the range to leave room for growth, learning, and development in the role and range.

It is customary for candidates to join CSH at the lower half of the range to leave room for candidates to grow, expand, and develop in the role and range. It is uncommon for starting salaries to fall above the mid-point. We negotiate actual salaries with final candidates based on their exact location, experience in similar roles and expertise related to the qualifications. This information is offered in support of our commitment to transparency. 

Interested in joining our team as a leader in the national supportive housing movement?

To Apply:  Candidates should apply through the link. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.  Please indicate which position you are applying for in your application and your preferred geographic location. We encourage applications by February 16 to ensure consideration.

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