Area of Expertise: Housing Lending and Development

The purpose of the CSH Supportive Housing Services Staffing and Budget Tool is to support agencies, communities, and project planners to estimate comprehensive costs for supportive housing services. The tool uses a template that includes built-in assumptions around best practice for four staffing models: Assertive Community Treatment (ACT), Intensive Case Management (ICM), Tenancy Support Services (TSS), and Critical Time Intervention (CTI). Each of these models is well-researched and has a strong evidence base for efficacy with supportive housing tenants across a variety of constituencies. The tool allows the user to model out scattered site and project-based programs and input their average staffing costs, budget assumptions, and productivity expectations to determine rates needed by agencies for a fiscally sustainable program.

Last updated: August 2025

This brief provides an analysis of how Qualified Allocation Plans (QAPs) – which layout each jurisdiction’s plan for distributing Low-income Housing Tax Credits (LIHTC) – prioritize supportive housing development. It also offers guidelines that housing finance agencies and state leaders can use to begin closing the supportive housing gap across the country.

This is a resource guide for nonprofit housing sponsors interested in pursuing supportive housing development in New York State. It covers all the latest information about supportive housing financing programs, and incentives.

The focus of this guide is the early project planning and feasibility stages of development. It offers practical information on co-development partnerships, site selection, acquisition, and tools to help your staff and board of directors assess readiness and risk tolerance. Both experienced supportive housing sponsors and those new to development will find useful information to guide planning for your organization’s next supportive housing residence.