Veterans Housing Placement Boot Camp NYC

In many cities like New York, it takes four or more months for an eligible Veteran to receive housing through the Department of Housing and Urban Development and Veterans Affairs Supportive Housing (HUD -VASH) Program.

CSH joined with the 100K Homes Campaign to look at this problem with the hope of decreasing time to housing.

Together we convened a Housing Placement Boot Camp in New York City. The all-day event, hosted by Robin Hood, was an intensive process focused on dramatically reducing the time it takes to move homeless Veterans into housing using a VASH voucher in New York City. With multiple large agencies involved and a myriad of eligibility criteria, the timeline has averaged 7 – 9 months. However, as a result of the Boot Camp, this is rapidly changing.

CSH's Role

CSH is managing the ongoing Action Plan for this Team and facilitating ongoing Team meetings.

Impact and Outcomes

Changes implemented by NYCHA, DHS, HRA, and the VA have already shaved at least two months off of the timeline.


CSH wants to spotlight the work of our New York City partners in this effort: the New York City Housing Authority (NYCHA), Department of Homeless Service (DHS), Human Resources Administration (HRA), and our local VAs – NY Harbor (Manhattan) and James J. Peters VA Medical Center (Bronx).

Related Websites

“The act of building the board together was revelatory. As you stand over the completed board, which shows this complex, onerous process, there is a clear understanding throughout the room. Common sense dictates that we have to do this differently, we have to simplify and speed up the process. Homeless Veterans –and anyone who’s homeless or in need--deserve better. The boot camp brings all the key agencies together and they learn more about the rationale behind each other’s processes. It’s demystifying—and this alone can help save time in the process because sometimes a misunderstanding of why something is asked for can impact the time it takes to provide it. Many participants, myself included, felt that the Boot Camp was one of the best and most productive events we’d been to.”
Erin Healy, CSH Associate Director



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