Senior Program Manager

Who we are:

For over 25 years, CSH has been a game-changer for the most vulnerable people in our country:

  • Helping communities create 200,000 homes for individuals and families who did not have one;
  • Bringing hope to thousands who thought they would live on the streets or reside in institutions forever;
  • Ensuring not only a stable home for each, but access to the services that brought healthcare, recovery and training to their doorsteps;

Not only has CSH proven supportive housing works and changes the lives of individuals facing acute disabilities, complex medical and mental conditions, substance use disorders and economic barriers, we have done so while creating a family of nationally recognized experts who stay committed to our organization and mission throughout their careers. We attract talented professionals, offer competitive salaries with benefits, generous family leave and PTO, and fully embrace the philosophy that a sustainable work-life balance is desirable and achievable. With the aim of attracting good people who possess the confidence and drive to get the job done, CSH is now accepting applications for a Senior Program Manager (SPM) to work with our Ohio team.


Why we need you:

We are seeking a candidate who has a passion for the CSH mission and possesses the leadership and management skills necessary to advance and realize CSH’s vision and further our reputation in the communities we serve. CSH is seeking an enthusiastic, results-oriented Senior Program Manager (SPM) to join our Ohio team.  Located in our Columbus, Ohio office, this is a 12 month contract position (may be extended upon the availability of funding).

CSH is seeking a professional strong in project management, setting priorities and who works well independently within a multi-disciplinary team environment. If you demonstrate these skills and have experience with permanent housing and services models for vulnerable populations, CSH needs you.

As SPM you are responsible for implementing Ohio’s Community Transition Program, external relationship management, and providing ongoing training and technical assistance to the direct service providers and our partners.


What you will do:

  • Work within a team approach to manage an infrastructure of housing supports for individuals exiting state prison with substance use and/or co-occurring disorders under the Community Transition Program.
  • Support CareSource, the Ohio Department of Mental Health and Addiction Services, and Ohio Department of Rehabilitation and Corrections in managing the initiative and achieving desired outcomes of decreased recidivism and increased participation in voluntary, behavioral health services.
  • Develop, execute and deliver high quality training to build the capacity of the supportive housing industry.
  • Provide technical assistance to support the delivery of housing assistance throughout the state. The range of technical assistance includes planning, policy development, site visits to subcontractors, brokering partnerships, case management for reentry populations, financial analysis, project performance analysis, eviction prevention, property management and other areas as needed.
  • Represent CSH in internal and public forums, including CSH committees, training sessions, public presentations, and meetings with external partners, policymakers, and stakeholders.
  • Foster collaboration between CSH and state and local partners to build support and capacity for supportive housing.
  • Convene and facilitate meetings with housing and service partners throughout the state.
  • Assist with policy work to improve system integration in areas such as Medicaid, Child Welfare, Olmstead compliance, etc.
  • Travel across Ohio for program delivery, monitoring contractors, and partner development.


How we work:

All CSH staff share a common competency framework. These guide our approach and in turn, help us create value. CSH staff are adaptable, entrepreneurial, creative, flexible, and problem solvers. We are strategic thinkers with a sense of humor, persistence, and a commitment to treating others with respect.


Do you have:

  • Experience in low income/supportive housing operations, housing-based supportive services, or re-entry housing programs.
  • Bachelor’s degree; Equivalent experience may substitute for education.
  • Experience monitoring contracts and ensuring program compliance is required.
  • Familiarity with permanent housing and services models for vulnerable populations such as: chronically homeless; Veterans; re-entry populations, families, harm reduction, housing first, high-need behavioral health, developmental disabilities.
  • Experience with colleagues and external audiences and partners in the areas of public policy, systems change, housing development/operations, and/or the delivery of supportive services.
  • Talent to take initiative to implement projects and pursue goals with moderate supervision.
  • Strong analytical, interpersonal, presentation and written and verbal communication skills.


Interested in joining our team as a leader in the national supportive housing movement?


To Apply:  Candidates should apply by clicking on the link below. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.

Housing First Fidelity Training

CSH Makes Housing First Training Available in Ohio 

CSH in Ohio has launched a two-day training session on what it means to practice high fidelity Housing First practices. Using the Housing First Fidelity Index developed by Dennis Watson and Valery Shuman, CSH and local partners explore the “why’s” and “how’s” of effective Housing First practices.

The training is designed through both a system and programmatic lens, complete with exercises and practice tips to help lo236_Vets-Training-1024x768cal systems adhere more closely to the principles that make Housing First an evidence-based practice. The training has been conducted in seven communities so far and will be rolled out in several other locations in early 2017.

Have an interest in learning more?


Please see the sample program schedule below and contact Katie Kitchen at for detailed information. Dates for additional training sessions will be shared soon. Note that there will be some pre-work required in order to make the most of the workshop and to ensure that the training offers tactical strategies for participants to put into practice right away. 

Sample Training Program Schedule

Day One: 10:00-4:30

Housing First Fidelity: Using the Housing First Fidelity Index scale developed by Dennis Watson with the School of Public Health at Indiana University Purdue University Indianapolis (IUPUI) and Valery Shuman with the Midwest Harm Reduction Institute, participants take a deep dive into what it means to operate a Housing First program to the highest degree of fidelity possible, and when not possible, how to mediate for adaptations. A self-assessment is conducted in advance of the workshop (the results do not need to be shared outside the organization), that helps participants focus in on areas that require more attention. Participants interact with training materials, case studies, and small group work that improve understanding of the 29 metrics found by Watson to be most closely linked to achieving the outcomes associated with high fidelity Housing First.

Day Two: 8:30 – 12:30

Property Management and Service Coordination: from project design to lease up, through to eviction prevention, we discuss the separate and distinct roles of property management and services and the overlapping areas that require thoughtful communication and collaboration. We review eviction prevention strategies and policies that can reduce the impact of negative turnovers.

Ohio Statewide Homelessness Study

CSH Ohio and Barbara Poppe and Associates, with support from The Ohio Development Services Agency and the Ohio Department of Mental Health and Addiction Services, collected data and input from stakeholders to help lay the groundwork for a Statewide Plan to End Homelessness. This took place in several communities between June and August of 2016. Please click here to learn more about the purpose, background, project overview and scope of work.

We invite you to review the Best Practices Presentation to view strategies utilized to end chronic and Veteran homelessness as well as innovations to significantly reduce family homelessness. This presentation also addresses best practices in service models, program models, and community engagement.

Please view the Ohio Community Data Snapshot to learn more about national and state trends and profiles of various populations.

New Supportive Housing Opens in Steubenville, OH

Families and individuals who once were facing homelessness now have a place to call home at The Lighthouse Haven  in Steubenville. With one, two and three bedroom apartments this supportive housing development offers a chance at stability through services available to its residents. 

305_Lighthouse Kitchen_16Jefferson Behavioral Health System, the sponsor of this project, successfully led a development team through the CSH Supportive Housing Institute. The institute consists of six months of training and technical support with CSH staff and supportive housing experts with the goal of creating quality supportive housing projects throughout the state.

CSH also provided a $50,000 Predevelopment Initiation Loan to help Lighthouse Haven go from concept to reality with often hard to secure early stage financing.

Funding for Lighthouse Have was provided by the Ohio Housing Finance Agency, Department of Mental Health, and the Federal Home Loan Bank of Cincinnati.

Click here to view additional local coverage in preparation for the grand opening.

Non-Time Limited Supportive Housing Program for Youth

Request for Proposals for Supportive Housing Providers (RFP)

CSH and the Ohio Department of Youth Services (DYS) seek to pilot the effectiveness of a non-time limited supportive housing program for youth (ages 18-19) exiting DYS facilities in Hamilton and Cuyahoga Counties in order to prevent recidivism.  The pilot program will offer twelve (12) units of supportive housing in each of the two communities, for a total of 24 units of housing.

Target Population
The target population for the DYS Pilot is criminal justice involved young adults released from DYS institutions who are identified as homeless or at risk of homelessness upon release and fall into one of 2 categories: 1) Severe and persistent mental illness (SPMI) with or without a co-occurring disorder; 2) a lack of employment history and positive social supports.  Referrals can be accepted for an offender up to 12 months post release. Priority is given to offenders identified as being most likely to require supportive services in order to maintain housing and stability.

Click here to view the RFP.

Click here to view the Annual Budget Form.

Proposals must be submitted by Friday, June 3rd by 5:00pm EST to

Ohio Institute Finale

The Supportive Housing Institute in Ohio brought together teams from across the state to learn about creating and operating quality supportive housing for people experiencing homelessness, those prioritized by local Continua of Care and Mental Health and Addiction Service Boards, and adults with developmental disabilities transitioning from institutional settings.

This series helped teams navigate the complex process of developing housing with support services and concluded in January with a finale event that included a presentation by each of the participating teams.


300_SteeleValley_16The Youngstown team includes the Help Hotline, Crisis Center, Mahoning County Mental Health and Recovery Board, CSN, a part of North Coast Behavioral Health Care, Meridian Community Care, and Flying High Inc. Their project proposal is for a 15 unit development made up of one-bedroom apartments for frequent/super utilizers of hospitals.

The Cherry Court Campus team hails from Canton and includes ICAN Housing, Coleman Professional Services, and the Recovery Board of Stark County. This team is working on the design of a new construction development including 14 one-bedroom units and 10 studio units on two adjacent lots with a central park and urban farm.

Gallia County Children’s Home plans to develop 8 one-bedroom units and 4 two-bedroom units as a gut rehab project for individuals and families experiencing homelessness and impacted by mental health conditions.

305_Akron_16The Stoney Point Commons team from Akron is made up of Stock Tober Development, NCR, and Community Support services, along with development consultant John Stock and supportive housing consultant Ted Jones. They have proposed a 68 unit development targeting people facing homelessness including those experiencing chronic homelessness.

The Archives Apartments proposal out of Cleveland is a collaboration between Testa Companies, Welcome House, Inc., and EDEN. This team is working towards applying for funding for a gut rehabilitation project of 24 one-bedroom units for people with developmental disabilities coming out of foster care with one unit for a live-in manager to oversee the two buildings. The adjacent structure will be developed into commercial space and 4 market rate units.

300_BuckUps_16The team from Dayton includes Foundation for the Challenges, UP Development, and the Montgomery County Board of Developmental Disabilities. This development team plans to create a 40 unit single-site building with a 25% set aside for adults with developmental disabilities. Other target populations include people experiencing chronic homelessness and adults with mental health and substance use conditions.

The Muskingum team from Zanesville includes Muskingum Economic Opportunity action Group Inc., Muskingum Behavioral Health, and Fairfield Homes. Their project is a 32 unit single site apartment complex targeting people with substance use disorders, and will be located near downtown Zanesville.

The development team from Mansfield, OH includes Trek Development Group, Mary McCloud Bethune Intervention and Enrichment Center, and the VA. Future projects will include creating scattered site townhomes as well as Veteran focused affordable and supportive housing.

300_MudHens_16The Lincoln Place team from Toledo consists of TASC of North West Ohio, Gould Development and PHRL Development. Lincoln place will include 60 one-bedroom units in a single site project in Central Toledo. The target populations include those exiting the criminal justice system with great barriers sand people facing chronic homelessness with co-occurring mental health and substance use disorders.



The Institute is made possible by the support received from the Ohio Housing Finance agency, Ohio Department of Mental Health and Addiction Services, and the Ohio Capital Corporation for Housing.

Upcoming Training Sessions in Ohio

In-Person Trainings to Help Strengthen Your Funding Applications & Community Engagement

CSH is offering a number of trainings in 2016 to help your organization develop, manage, and provide quality supportive housing in Ohio.

Trainings will guide potential applicants on submitting successful housing funding applications and cover the Six Steps to Community Engagement. Trainings are FREE, generously sponsored by the Ohio Department of Mental Health and Addiction Services with support from the Ohio Housing Finance Agency.

Because these are free, space is limited. If you are interested in attending follow these instructions on how you can access our Supportive Housing Training Center to register. For content or logistical questions please contact Leah Werner at 614.228.6263 Ext 224 or .

All trainings will be held in Columbus, Ohio

Franklin Station – 524 West Broad Street Columbus Ohio 43215.
Free parking behind the building.
Free Lunch Provided

Funding Application Training

Wednesday, May, 25
Ohio Housing Finance Agency Housing Development Gap Financing

In April and June, CSH will offer practical, hands-on trainings to a small group of organizations that intend to apply to the Federal Home Loan Bank (FHLB) of Cincinnati and the Ohio Housing Finance Agency for funding to create supportive housing.

Mary Hernandez, the manager of FHLB’s Affordable Housing Program, will be in attendance to elaborate on the “how to’s” of the online application. The trainings will focus on creating competitive applications.


Community Engagement

Wednesday, June 29
Community Engagement and the Six Steps

Developers face increasing challenges when creating affordable housing. NIMBYism can negatively impact costs and actually derail sound projects. The Six Steps to Community Engagement training was originally produced for developers of homeless housing and services, and designed to respond to both the uniquely local aspect of each proposal and generic obstacles (i.e. similar concerns raised in nearly every case). Over time, it has proven to be an effective strategy to engage the community in constructive dialogue about proposed development projects.

The Six Steps encourages housing providers to conduct a “due diligence” process early in development planning to gather information, consider options and make informed, deliberate decisions about what actions to take with respect to local government, community groups and the media. CSH’s training helps developers understand the practical uses of the Six Steps to reduce potential delays and costs that may result from local opposition.

In-House Employment Resource Toolkit

OHIOCSH, in partnership with Barbara Poppe, Poppe and associates, has developed an In-House Employment Resource Toolkit for the Ohio Department of Mental Health and Addiction Services. In addition to the important introduction to the In-House Employment resource document,  the toolkit includes valuable materials designed to help housing and service providers develop or enhance their in- house hiring practices.

Access the complete In-House Employment Resource Toolkit by clicking here.


Congressman Stivers Visits Returning Home Ohio Program

Congressman Steve Stivers recently met with staff from CSH and Faith Mission, located in Columbus, Ohio to meet first-hand people helped through Returning Home Ohio. This program breaks the cycle of homelessness, recidivism and then return to jail by providing those leaving incarceration with safe, stable homes and supportive services to foster successful community reintegration. Supportive services include employment supports, health care, mental and behavioral health, and ongoing case management to assist tenants in reaching their goals.

305_Congressman St and Tenant_15During this site visit, Congressman Stivers met one of the participants (pictured on the left), who discussed the importance of stable housing as he seeks to go back to school, find employment, and improve his health.

The stability of supportive housing has helped this participant lay the foundation for a strong life-plan and access the services he needs to ensure successful outcomes.

Congressman Stivers’ interest in Returning Home stems in part from his service on the US House Financial Services Committee, which has jurisdiction over US Department of Housing and Urban Development (HUD) programs.