CSH Initiatives and Products: Quality

Supportive housing combines affordable housing with supportive services to help people who face the most complex challenges live with stability, autonomy, and dignity. CSH created these standards to guide a wide range of groups—including tenant leaders, housing developers, landlords, service providers, funders, property managers, government officials, and health care organizations—to work together to build and operate high-quality supportive housing.

The Quality Standards apply to all types of projects, whether site-based or scattered-site, and in rural, suburban, or urban areas. How the standards are put into practice may vary due to the diversity of supportive housing models.

This resource breaks down the core components of supportive housing and explains how to align a project with the CSH Quality Standards when planning a new development. 

This guide outlines five essential outcomes every successful supportive housing program should target, drawn from the larger CSH Quality Supportive Housing Standards. The Quality Standards provides a roadmap for creating and operating supportive housing that will best
achieve meaningful results. CSH encourages organizations to know their baseline performance regarding these outcomes and set ambitious goals to drive ongoing progress.