Indiana Regional Homeless Triage Project (IRHTP)

Homeless providers across Indiana  are effectively responding to the critical needs that people experiencing homelessness have on a daily basis. By providing shelter, food, case management services, and linkages, those who utilize services are able, in many cases, to transition from surviving to thriving.  Yet not all people experiencing homelessness are able to access services, some front line staff are overextended in the area of providing for the basic needs of clients, and many communities do not have enough permanent supportive housing units to meet the demand. With this in mind, we must find a way to ensure that all people without homes have the support they need to enter into and maintain housing.

The Indiana Triage Project aims to (1) identify professionals in a variety of fields who intercept with people experiencing homelessness, (2) train these partners on how to successfully connect people experiencing homelessness with housing providers by utilizing tools such as the Indiana Housing   Evaluator & Planner (I-HOPE), and (3) craft plans to work with Continuums of Care to forge strategic partnerships and explore increased low-barrier permanent housing opportunities.

Each Continuum of Care sits at the center of this process, and IHCDA & the Corporation for Supportive Housing will work with Continuums to build relationships with new partners, map realistic paths toward housing for the most vulnerable among us, and build bridges from the point of crisis for an individual to the process of transitioning into one’s own apartment.

Intercept Partners

A variety of professionals may intercept with people experiencing homelessness in your community, and the following is a list of potential partners to consider:

  • Drug and Addiction Treatment Staff
  • Faith Based Organizations
  • Food Program Staff
  • Hospital Social Workers
  • Jail Staff
  • Librarians
  • Mental Health Professionals
  • Police and Fire Officers
  • Public Assistance Representatives
  • Shelter Staff


  • Develop a comprehensive system map of housing and services for the State of Indiana
  • Create an intercept model for triage and assessment by region
  • Provide technical assistance and training tailored to the individual needs of each region
  • Integrate I-HOPE into each community

CSH's Role

The Indiana Housing and Community Development Authority asked CSH to guide a discussion of how best to utilize the resources available and transition to the requirements of the HEARTH act.

Impact and Outcomes

By tailoring the intercept model for triage and assessment to each region, we will be able to accurately map systems that intercept with people who are experiencing homelessness, strengthen or develop partnerships with these systems, and create an environment within our communities that enables a person who is experiencing homeless to be met with support in their path toward housing, regardless of where they may interface with providers. This approach of having no wrong door, eliminating barriers to housing, and targeted work to develop permanent supportive housing alternatives will significantly decrease the number of people who experience homelessness and the length of time of homelessness for those without housing. Further, it sets the stage for the transitions in programming and funding to come under the new HEARTH Act.




CSH Solutions


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