CSH Operations Clinic
The CSH Operations Clinic helps supportive housing owners and operators strengthen housing operations to preserve affordability, improve operations, and ensure housing stability for tenants.
How Can an Operation Clinic Improve Supportive Housing in Your Community?
Tap into CSH’s more than 35 years of data-backed experience, guidance, and tools to strengthen supportive housing operations and sustain long-term impact. Through tailored consulting, CSH helps providers identify their most urgent needs and establish a clear structure for developing action plans to address project‑specific challenges. Attendees will:
- Gain strategies to improve property performance and reduce vacancies.
- Build financial stability by aligning funding and operating needs.
- Strengthen service delivery to support tenant stability and success.
- Leave with a tailored action plan designed to strengthen property performance and long-term sustainability.
How the Clinic Works to Improve Housing Operations
Our Approach
The Operations Clinic is an interactive, customizable workshop where teams receive targeted training and consulting from CSH facilitators, typically held over three days. Participants will use CSH’s Project Assessment Tool as a pre-assessment and can expect peer-to-peer learning with other providers, and tailored technical assistance.
Each team leaves with a clear, actionable plan and next steps to strengthen their properties. The clinic blends:
- Custom training
- Peer learning
- Targeted one-on-one support
Who Should Participate
The Operations Clinic is designed for all staff members who are responsible for the day-to-day management and operations of affordable housing, including:
- Executives with decision-making authority (CEO, CFO, COO)
- Housing or project directors
- Property management staff
- Supportive services staff
- Asset management staff
What Participants Say
Operations Clinic participant, San Diego (Dec 2025)
Operations Clinic participant, San Diego (Dec 2025)
Leslie Brown, Asset Management Manager, Father Joe’s Villages (Dec 2025)
Partner with CSH to Bring an Operations Clinic to Your Community
Bringing an Operations Clinic to your community is a powerful way to strengthen the foundation of your supportive housing system. Preservation is both cost‑effective and essential: we cannot meet today’s demand for supportive housing if we lose the units we already have. By investing in an Operations Clinic, funders and Housing Finance Agencies (HFAs) can proactively address operational risk and help ensure that existing housing remains safe, stable, and available for the long term.
Designed for HFAs state agencies, syndicators, investors, and other funders with supportive housing portfolios, the Operations Clinic strengthens property performance where it matters most. Through a structured, hands‑on approach, the Clinic helps providers improve financial health, housing operations, and service delivery—supporting long‑term viability without disrupting tenancy. CSH tailors each Operations Clinic to the specific needs, risk profile, and priorities of your portfolio, making it a practical tool for stewardship, oversight, and preservation.
Additional Resources to Strengthen Supportive Housing
Project Assessment Tool
This dynamic, CSH-designed Excel‑based tool streamlines performance tracking, risk analysis, and decision‑making for supportive housing owners, asset managers, and property managers. The Project Assessment Tool can be seamlessly integrated into your current operations reporting to monitor key metrics and financial health. It is the only assessment tool of its kind specifically designed to evaluate the health of supportive housing projects by analyzing supportive services strength alongside financial and operational performance.
Supportive Housing Preservation
We specialize in strengthening and preserving supportive housing projects that have been in operation for several years. Through results-oriented technical assistance grounded in our data-driven experience, we help providers ensure lasting, quality affordable housing through improved financial health, effective operations, and comprehensive services.
Contact Us
Contact us to start a conversation on how to bring an Operations Clinic to your community.