CSH Operations Clinic

The CSH Operations Clinic helps supportive housing owners and operators strengthen supportive housing properties for long-term success. With more than 30 years of experience advancing supportive housing nationwide, CSH provides the tools and guidance organizations need to preserve affordability, improve operations, and ensure housing stability for tenants.

  • Gain strategies to improve property performance and reduce vacancies 
  • Build financial stability by aligning funding and operating needs 
  • Strengthen service delivery to support tenant stability and success 
  • Leave with a tailored action plan designed to strengthen property performance and long term sustainability 

How the Operations Clinic Works

Our Approach

The Operations Clinic is a three-day, interactive workshop where teams receive targeted training and consulting from CSH facilitators. The clinic includes using the Project Assessment Tool as a pre-assessment, peer-to-peer learning with other providers, and tailored technical assistance. Each team leaves with a clear, actionable plan and next steps to strengthen their properties. The clinic blends: 

  • Custom training
  • Peer learning
  • Targeted one-on-one support

Who Should Participate

The Operations Clinic is designed for all staff members that are responsible for the day-to-day management and operations of supportive housing, including: 

  • Executives with decision-making authority (CEO, CFO, COO) 
  • Housing or project directors 
  • Property management staff 
  • Supportive services staff 
  • Asset management staff 

Supporting an Operations Clinic is an investment in the long-term health of supportive housing in your community. If you are a Housing Finance Agency, state agency, syndicator, investor, or other funder with a portfolio of supportive housing, the Operations Clinic can help improve the health of the properties in your portfolio. The Operations Clinic is designed to strengthen financial health and improve operations and services, all while ensuring properties continue serving tenants for years to come.

Project Assessment Tool

This dynamic, Excel-based tool streamlines performance tracking, risk analysis, and decision-making for supportive housing owners, asset managers, and property managers. The Project Assessment Tool can be seamlessly integrated into your current operations reporting to monitor key metrics and financial health. 

Supportive Housing Preservation

We specialize in strengthening and preserving supportive housing projects that have been in operation for several years. Through results-oriented technical assistance, we ensure lasting quality affordable housing through improved financial health, effective operations, and comprehensive services.

Contact Us

Contact us to start a conversation on how to bring an Operations Clinic to your community.