Quality Supportive Housing
We help the affordable housing and services fields create and operate high-quality, effective supportive housing. Through our resources and technical assistance, we partner with housing providers to develop housing that aligns with our Quality Supportive Housing Standards.
Quality Supportive Housing Standards
This resource identifies aspects of quality supportive housing. The guide helps you understand the CSH Quality Supportive Housing Standards when planning and operating supportive housing.
Supportive Housing Quality Toolkit
Our Supportive Housing Quality Toolkit has templates and tools you need to ensure quality practices in developing and operating new supportive housing.
Tools to Ensure Quality in Supportive Housing
Ensure Quality in Planning
Quality Supportive Housing Readiness Survey
The CSH Quality Supportive Housing Readiness Checklist helps ensure that a supportive housing project meets quality standards. The checklist may be included in financing documents to ensure that funded projects will maintain high-quality standards that meet tenant and community goals. This free tool is available to complete online or printable as a downloadable PDF.
This tool is for: Projects in pre-development planning and design, usable for various funding phases (pre-development, capital, operating, and services).
CSH Pre-Development Quality Endorsement
The CSH Quality Endorsement is for housing providers planning new projects and includes a review of planning documents to ensure that a new supportive housing project meets CSH Quality Standards. Projects receive the CSH Quality Endorsement if they provide supporting documentation and planning goals that meet the quality standards. Projects receive a letter of endorsement and a CSH Quality logo that can be used in their funding applications. This service is FREE for organizations participating in a CSH Supportive Housing Institute, but requires a fee for other organizations. For more information on this process, including pricing, please contact quality@csh.org
This tool is for: Programs/developments in pre-development or the planning phase.
Ensure Quality in Operating
Quality in Housing Self-Evaluation
This online self-evaluation was created for supportive housing providers (both scattered-site and site-based projects) to evaluate their performance, partnerships, and agency practices according to the industry standards of Quality Supportive Housing.
After completing the self-evaluation, your organization will receive a summary of your score in each of the Quality Supportive Housing Standards. You will also receive a corresponding resource list of available training and technical assistance to support your organization in development where your scores indicate room for improvement.
Note: If you are assessing the quality of BOTH scattered-site programs and site-based supportive housing projects, you will need to complete separate assessments based on the type of supportive housing offered. Click here to take the self-evaluation.
This tool is for: Providers of supportive housing
Detailed Results Report and Coaching
For a fee, a detailed results report can be provided with customized links to recommended resources from the CSH Quality Toolkit and CSH Training Center. For an additional cost, a one-hour coaching call can be scheduled with the CSH Quality Team to review the detailed report and discuss recommendations for improvement.
This tool is for: Providers of supportive housing
Combined Portfolio Summary
Receive a combined portfolio summary of the results of the Quality Supportive Housing Self-Evaluation Tool. This is particularly useful for communities looking to provide tailored training and targeted TA to groups of providers facing the same challenges. (Costs vary depending on the size of the portfolio.) Reach out to quality@csh.org for more information and pricing.
This tool is for: Communities that are tracking results across a portfolio to compare results and trends from the online Quality Supportive Housing Self-Evaluation tool.