If you are in need of immediate shelter please call 3-1-1.
The Coordinated Entry System (CES) connects people who are experiencing homelessness to housing opportunities in Chicago. The CES uses a standardized housing assessment to understand the needs of households and follows a prioritization plan to refer youth, individuals, and families to housing. The assessment is available to all eligible persons regardless of race, color, national origin, religion, sex, age, familial status, disability, actual or perceived sexual orientation, gender identity, or marital status.
Questions? Contact the Coordinated Entry System team at ces@chicagococ.org or leave a voicemail at 872.296.5004.
Access Points
Access Points provide Coordinated Entry Assessments and updates on a walk-in basis. Please contact Access Points in advance to confirm hours.
Agency | Address | Phone | Hours |
---|---|---|---|
North: Heartland Alliance Health – Uptown | 4009 N. Broadway Chicago, IL 60640 | 224.545.9219 | Mon, Tues, Thurs, Fri: 9 AM – 3 PM Wed: 10 AM – 3 PM |
West: Franciscan Outreach Ask for Franciscan Outreach on the 1st Floor | 10 S. Kedzie Chicago, IL 60612 | 312.746.5642 | Mon – Fri: 9 AM – 4:30 PM |
Southwest: Phoenix Foundation | 5300 S. Pulaski Chicago, IL 60623 | 872.267.7171 | Mon-Thurs: 10 AM – 7 PM Fri: 9 AM – 12 PM 1st Sat of the Month: 9 AM – 12 PM |
South: Featherfist | 2255 E. 75th St. Chicago, IL 60649 | 773.721.7088 ext. 219 | Mon – Fri: 8 AM – 3 PM |
South: Matthew House | 3722 S. Indiana Chicago, IL 60653 | 773.536.6628 | Mon – Fri: 6:30 AM – 11 AM & 1 PM – 4:30 PM |
South: Heartland Alliance Health – Englewood | 5501 S. Halsted Chicago, IL 60621 | 464.927.9937 | Mon, Tues, Fri: 9 AM – 1 PM |
Youth 12 – 24 (Minors receive limited services): Broadway Youth Center | 1023 W. Irving Park Chicago, IL 60613 | 773.388.1600 | Mon, Tues, Thurs, Fri: 9 AM – 3 PM Wed: 1 PM – 5 PM |
Coordinated Entry Call Center | N/A | 312.361.1707 | Mon – Fri: 8 AM – 4 PM |