The Corporation for Supportive Housing - Chicago Coordinated Entry System

Coordinated Entry System Lead Agencies Contact

CSH Project Manager ChicagoCES@csh.org All Chicago HMIS Administrator ChicagoCES@allchicago.org Catholic Charities Matching Administrator and Youth DiversionChicagoCES@catholichcarities.net Center for Housing and HealthOutreach Coordinator ChicagoCES@housingforhealth.org

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Access Points Training Documents & Materials CES Resources

If you are experiencing homelessness and enrolled in any shelter or outreach program, you can ask the program staff if they can complete the Standardized Housing Assessment with you or link you to someone who can do so. This assessment records your current situation and needs so that you can be connected to a housing program, if eligible, when there is an opening. Housing programs range from transitional housing to short term rapid rehousing to permanent supportive housing.

Download a copy of Coordinated Entry Access Points.

Access Points

City Side	Agency and Location	Organization Information
North	Heartland Health Outreach 1015 W Lawrence, 60640	Mondays through Thursdays, 9AM – 1PM
	Broadway Youth Center 4009 N. Broadway	Monday, Tuesdays, Thursdays, and Fridays 9:30AM – 3PM
West	Garfield Service Center 10. South Kedzie	Mondays - Fridays, 12:00pm - 3:00pm, ask for Franciscan Outreach on the 1st Floor
South	Matthew House 3722 S. Indiana Ave, 60653	Mondays through Fridays, 8AM – 1PM
	Featherfist 2255 E. 75th Street, 60649	Mondays through Fridays, 1PM - 3PM
Downtown	Covenant House - Opening Doors For Homeless & Trafficked Youth 30 W. Chicago	Tuesday - Saturday, 9:30AM - 2PM
	*Minors*
North	The Night Ministry	877-286-2523
	Pregnant and/or Parenting	733-506-3120
West	Puerto Rican Cultural Center, El Rescate	872-829-2654
South	Teen Living Programs	866-803-8336

Chicago Coordinated Entry System (CES) training sessions will be offered for Skilled Assessors, Outreach and Shelter professionals, Housing Providers, as well as general training for key partners in ending homelessness. Listed below are all training sessions on the topics of engaging, assessing, matching, navigating and housing people facing homelessness in Chicago.

Assessment

Skilled Assessors

Staff serving as Skilled Assessors should be able to engage the population, observe mental health or substance use disorder symptoms, have the capacity to assess individuals enrolled in your agencies program/s, and be users of the Homeless Management Information System (HMIS). Skilled Assessors may also be asked to complete assessments with those not enrolled in your agencies programs if your agency operates a program that will serve as an Access Point.

Click here to review the Skilled Assessor Agreement.

After your supervisor signs this agreement click here to complete a Skilled Assessor Interest Form.

Skilled Assessor Training Materials

Skilled Assessor Agreement

Coordinated Entry System Skilled Assessor Intro PPT

Homeless Management Information System (HMIS) Consent

Homeless Management Information System (HMIS) Privacy Policy Notice

Coordinated Entry System Skilled Assessor Workflow

Chicago Coordinated Entry Standardized Housing Assessment

Youth Vulnerability Index

Individual Vulnerability Index

Family Vulnerability Index

Skilled Assessor Training Evaluation Survey

Skilled Assessor Refresher Video

Skilled Assessor Refresher PPT Slides

Matching

Housing Providers Housing providers, please check out the Matching Provider webinar and materials from prior training sessions posted below.

Matching Training Materials

Eligibility Survey Matching Request Form Re-matching Request Form Housing Provider Matching Webinar Veteran Housing Provider PPT Presentation SSVF Request to Pause and Re-Start Matching Housing Provider Workflow Contact Protocols

COORDINATED ENTRY SYSTEM 101

Please view the materials from a variety of training sessions posted below designed for Shelter/Interim Housing, Outreach, and the broader community.

Coordinated Entry System 101 Materials

CES 101 PPT Presentation Family CES 101 PPT Presentation Healthcare Providers 101 Webinar Recording Outreach Coordinated Entry System Training for Outreach Staff Targeted Outreach Kick-Off Shelter Staff ECS Shelter PPT Presentation

Housing

Learn how to verify chronic homelessness with a focus on expediting the process of housing people experiencing chronic homelessness while assisting with obtaining needed documentation.

Permanent Supportive Housing CES Webinar: Housing Navigators, Bridge Housing, Rematch Updates

Documenting Chronic Homelessness Training Materials

PSH Verifying Chronic Homelessness PPT Presentation Chronic Verification Packet

The documents here provide everything you need to work with the Chicago Coordinated Entry System from overview to requesting matches.

MATCH AND REMATCH REQUESTS

Behind the Scenes of Matching for CES Webinar

Match Request

Contact Protocols - Follow After Receiving a Match

Rematch Request

CHRONIC HOMELESSNESS VERIFICATION PACKET

Chronic Homelessness Verification Packet

Instructions: How to Upload the Chronic Homelessness Verification Packet to HMIS

Video: How to Upload the Chronic Homelessness Verification Packet to HMIS

TRANSFER REQUEST

Transfer Request HMIS

Grievance Policy & Procedures

You have the right to file a grievance if you have a compliant about the services you receive via the Chicago Coordinated Entry System. We encourage you to try to work out the problem directly with the other person/program as a first step in the process. If you cannot do that or you are unsatisfied with the outcome you may submit your grievance. Grievance Policy & Procedures

The following resources are available to shape our work, guide our evaluation of the Chicago Coordinated Entry System, and ensure we are up to date with best practices for ending homelessness as a community. These resources will be updated as new guidance and examples are available: