Program Manager, Federal Technical Assistance Team – Location Flexible

Who we are:

For over 30 years CSH has changed the lives of people who have been marginalized and are our most vulnerable neighbors by:

  • Helping communities create over 335,000 homes for individuals and families;
  • Providing technical assistance and support to communities across the country including over $1B in capital; and
  • Ensuring not only a home but access to the services and supports that people and communities need to thrive.

CSH has proven supportive housing can change the lives of individuals, families, and communities. We have also created a team of nationally recognized experts who are deeply dedicated to our organization and its goals. We attract talented and diverse individuals, offer competitive salaries and benefits, generous leave and PTO, and fully embrace the philosophy that work-life balance is achievable. With the goal of attracting exceptional candidates committed to making a difference and who aspire to get the job done, CSH is now accepting applications for a Program Manager with our Federal Technical Assistance Team (Fed TA).

Why we need you:

CSH is seeking a results-oriented individual committed to racial equity and advancing anti-racism practices to support efforts to expand housing and service solutions for vulnerable populations, increase cross sector involvement, and create quality supportive housing. All CSH staff are working virtually until our offices open post-pandemic. Post-pandemic this position location is flexible but must be located near a major US airport.

What you will do?

The ideal candidate will be a leader in their role, highly motivated, inspired, and solutions minded. You will advance CSH’s strategic goals and priorities by providing project and program specific technical assistance (TA) in both the public and private sectors. You should also be curious, eager to learn, and specifically, this position will:

  • Contribute to or serve as project manager to projects with the ability to manage to defined outcomes and deliverables with moderate support and supervision. Work collaboratively and pursue solutions to obstacles with the coaching and support of your team and supervisor.
  • Provide on-the-ground and remote technical assistance to communities so that local solutions to end homelessness are inclusive of the insights and expertise of people with lived experience; this role will include working with Youth Homelessness Demonstration Program (YHDP) communities and elevating the voices of young people with lived expertise.
  • Develop, deliver and support trainings, webinars, and product development with a focus on ending homelessness.
  • Support communities in their efforts to prevent and end homelessness by providing remote, time-limited technical assistance on specific topics.
  • Support regional team activities by distributing information and maintaining a point-of-contact relationship with community leaders.
  • Bring an ability to maintain quality relationships and partnerships with key community stakeholders, particularly with staff from city and state agencies, the Continuum of Care, managed care organizations, community-based supportive housing providers and non-profit and for-profit housing developers who are the recipients of CSH technical assistance.
  • Use strong communication skills, including basic business writing, facilitation training, active listening and the ability to represent CSH internally and externally.
  • Help inform strategy through interactions with your team, CSH partners, and leaders. We welcome continuous learning and an entrepreneurial orientation to our work.
  • Contribute to business development as requested, including the identification of opportunities for further exploration.
  • Contribute to CSH’s priorities to advance racial equity, address racial disparities in housing and services, and engage and collaborate with communities of color, culturally specific organizations, and persons with lived experience.
  • Support the team’s advancement of programmatic efforts and initiatives across CSH’s lines of business.
  • Work with agility and curiosity with other related duties or special projects locally, or in collaboration with regional and national teams as assigned.
  • Ability to travel at least 25% of the month, although travel schedule will vary based on assignments.


CSH staff are adaptable, entrepreneurial, creative, and flexible problem-solvers. We are strategic thinkers who are committed to racial equity and treating each other – and the communities we serve – with respect. You should share a passion for the CSH mission and possess the skills to meet the expectations of this role.

Specific skills and experience include:

  • 3+ years of experience in working in the field of supportive housing, affordable housing, health care, community development or other sectors engaged in housing and services. Candidates may also have a combination of lived experience of homelessness, housing instability, participation in housing programs, etc,, and/or volunteer experience in the homelessness filed.
  • Bachelor’s degree accepted; equivalent experience, including personal experiencing of homelessness or housing instability may substitute for education.
  • Experience incorporating the perspectives of multiple communities, including communities of color, in the consideration of impacts and outcomes of a decision-making process.
  • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities is preferred.
  • Prior experience drawing upon lived expertise to inform recommendations for state, local, or national homelessness response efforts a plus, including serving on an advisory board or consulting experience.
  • Professional verbal and written communication skills, including writing, the ability to facilitate and train, be an active listener, and the ability to represent CSH externally and internally.
  • Previous project management and organizational skills with moderate supervision, coaching, and support a plus.
  • Comfort with working on a team that is often “virtual” and does much of its work via telephone and email. 
  • Proven ability to demonstrate track record of dependability, focus and attention to detail and accuracy.


CSH offers generous benefits, opportunities for professional growth, and competitive salaries. Our salaries are adjusted and based on local geographic differentials and considerations. The mid-point salary for this position in a mid-cost city is $70,000.  Salary offers will be commensurate with the candidate education and work experience in similar roles.

Interested in joining our team as a leader in the national supportive housing movement?

To Apply:  Candidates should apply through the provided link. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document. 

CSH is proud that we are and have always been an Equal Opportunity Employer.

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