Program Manager, Federal TA

Who we are:

For over 25 years CSH has been a game-changer for the most vulnerable people in our country

  • Helping communities create 325,000 homes for individuals and families who did not have one;
  • Bringing hope to thousands who thought they would live on the streets or reside in institutions; and
  • Ensuring not only a stable home for each, but access to the services that brought healthcare, recovery and training to their doorsteps.

Not only has CSH proven supportive housing works and changes the lives of individuals, families and communities, we have done so while creating a family of nationally recognized experts who stay committed to our organization and mission throughout their careers. We attract talented and diverse individuals, offer competitive salaries with benefits, generous family leave and PTO, and fully embrace the philosophy that a sustainable work-life balance is desirable and achievable. With the aim of attracting good people committed to making a difference and who possess the confidence and drive to get the job done, CSH is now accepting applications for a Program Manager to work with the Federal Technical Assistance Team.

Where you will work:

Candidate who can work from our New York office are preferred. Consideration may be given to candidates who are available to work in our Washington, DC or Chicago, IL office. Work travel will depend on various assignments and may include infrequent to at least 25% / month.

Why we need you:

CSH is seeking an entrepreneurial, strategic, pragmatic, collaborative, inspired, and creative individual, who is able to establish connections between people, practice, and policy. You should have a passion for the CSH mission and the desire to advance our work. You should have project management skills, work well independently and in teams, and have the ability to incorporate the perspectives of multiple communities, including communities of color.

What you will do:

Working collaboratively, you will:

  • Serve as project support or project manager on one or more HUD technical assistance work plans, contracts, and grants ensuring coordination, role clarity, on time and on budget deliverables, quality, and mutual accountability.
  • Provide: remote and in-person technical assistance (TA) to communities; trainings and/or webinars; and written products with a focus on ending homelessness.
  • Play a key role in team operations, including but not limited to: supporting HUD by coordinating activities and identifying themes between multiple TA work plans across different initiatives; supporting the Managing Director in contract management including monthly invoicing of contracts, negotiating procurement with contractors, processing vendor payments, providing reports to project managers, tracking budget to actual on projects and awards, providing project updates to staff, managing project and award close out, and collaborating with the Finance team.
  • Perform any other related duties or special projects locally or in collaboration with regional and national teams as assigned by the supervisor.

Additional work advanced by CSH’s Program Managers:

  • Collaborator: Ability to establish and maintain high quality relationships with varied stakeholders.
  • Communication: Strong communication skills, including basic business writing skills, ability to facilitate and train, be an active listener, with possible need to represent CSH externally and internally.
  • Strategic Vision: Helps inform strategy through interactions with team and CSH leaders.
  • Thought Leadership: Thought leadership is provided over assigned projects and day to day activities through entrepreneurial orientation and ability to advance work independently with moderate support. Brings problems and obstacles to supervisors and engages in identifying solutions. Coordinates with other teams doing similar work to share innovations and best practices.
  • Business Development: Contributes to business development as requested. Pursues continuous innovation. Manages smaller scale projects and brings opportunities to supervisor for further exploration. Limited budget, grant or contract management.
  • Systems Change: Support the team’s advancement of systems change with leadership over specific areas with supervisors coaching and support. Contribute to the planning and execution of near and long term strategy.
  • Political Acumen: Awareness of policy environment, able to work with multiple stakeholders and developing an ability to identify competing interest within portfolio.
  • Technical Assistance and Knowledge: Knowledge and ability to provide technical assistance over defined population areas and supportive housing models, services with coaching and some support needed to deliver TA on systems.
  • Financial Management: Responsible for managing work and time to project and team budgets.

What you will bring:

All CSH staff share a common competency framework. These guide our approach and in turn, help us create value. CSH staff are adaptable, entrepreneurial, creative, flexible problem solvers with a commitment to racial equity. We are strategic thinkers with a sense of humor, persistence, and a commitment to treating others with respect. You should have a passion for the CSH mission and possession of the leadership and management skills necessary to advance and realize CSH’s vision and further enhance the organization’s reputation in the communities we serve. Specifically, we are seeking:

  • 3+ years of experience working in the field of supportive housing, affordable housing, healthcare, community development and/or other sectors identified in job posting.
  • Bachelor’s degree preferred; equivalent experience may substitute for education.
  • Knowledge and experience in providing technical assistance/consulting services to diverse stakeholders including government, and experience and familiarity with permanent housing and services models for vulnerable populations including homeless.
  • Talent to take initiative to implement projects and pursue goals with moderate supervision.
  • Facility and comfort with technology including Microsoft Office Suite
  • Experience incorporating the perspectives of multiple communities, including communities of color, in the consideration of impacts and outcomes of a decision-making process.
  • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities is preferred;
  • Experience with colleagues and external audiences and partners in the areas of public policy, systems change, housing development/operations, and/or the delivery of supportive services additive but not required.

Interested in joining our team as a leader in the national supportive housing movement?

To Apply:

Candidates should apply by clicking on the link below. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.

CSH is proud that it has been and always will be an Equal Opportunity Employer


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