Who we are:
For over 25 years CSH has been a game-changer for the most vulnerable people in our country
- Helping communities create 300,000 homes for individuals and families who did not have one;
- Bringing hope to thousands who thought they would live on the streets or reside in institutions; and
- Ensuring not only a stable home for each, but access to the services that brought healthcare, recovery and training to their doorsteps.
Not only has CSH proven supportive housing works and changes the lives of individuals, families and communities, we have done so while creating a family of nationally recognized experts who stay committed to our organization and mission throughout their careers. We attract talented professionals, offer competitive salaries with benefits, generous family leave and PTO, and fully embrace the philosophy that a sustainable work-life balance is desirable and achievable. With the aim of attracting good people who possess the confidence and drive to get the job done, CSH is now accepting applications for a Program Manager with our Ohio team.
Why we need you:
CSH is seeking an enthusiastic, results-oriented, equity focused Program Manager who has a passion for the CSH mission with strong skills in project management with the proven ability to work well both independently and within a multi-disciplinary team. We are seeking dynamic individuals to support CSH’s prison reentry initiatives, Returning Home Ohio (RHO) and the Community Transition Program (CTP). This position may also assist with other projects in Ohio or the central region as needed, and will be under the supervision of the Associate Director. Direct experience working in supportive housing using a housing-first approach is preferred.
RHO is collaboration between the Ohio Department of Rehabilitation and Corrections (ODRC) and CSH. CTP is collaboration between Ohio Department of Mental Health and Addiction Services (OhioMHAS) and CSH. Through supportive housing providers in multiple cities across Ohio, both programs provide stable, affordable housing with services for persons released from state prison.
Where you will work:
The Program Manager will be based in Columbus, Ohio with ability to travel across Ohio for program delivery and partner development. Program Manager may be asked, on occasion, to support projects throughout CSH’s Central Region.
What you will do:
- Assist with implementation, monitoring and expanding the RHO program through the delivery of technical assistance, training, performance monitoring, outreach, and other supports to a variety of stakeholders including subcontracted partners, providers, and Ohio state prisons. Please note this includes periodically working on-site in state prisons.
- Ensure project objectives are met and partners are delivering high quality supportive housing.
- Provide quality improvement assistance to RHO providers to ensure they are meeting both CSH and ODRC requirements and delivering the scope of service specified in their grants.
- Maintain and manage a referral database for the CTP program, which includes weekly data entry and monthly referral generation.
- Gather monthly and quarterly reports and monitor occupancy from RHO providers, aggregating and analyzing the data to report to Senior Program Manager. Use spreadsheets or other software to aggregate data.
- Track tenant status evaluation timelines to ensure timely and accurate completion.
- Assist the CTP Senior Program Manager with monitoring, downloading and sending referrals to contracted providers across the state.
- Represent CSH in internal and public forums, including CSH committees, training sessions, public presentations, and meetings with external partners, policymakers, and stakeholders.
- Interact professionally with any research and evaluation staff at CSH, ODRC, or other involved entities to assist with any additional research process.
- Assist in coordinating regular meetings and trainings sponsored by CSH.
- Perform any other related duties or special projects locally or in collaboration with regional and national teams as assigned by supervisor.
How we work:
All CSH staff share a common competency framework. These guide our approach and in turn, help us create value. CSH staff are adaptable, entrepreneurial, creative, flexible, and problem solvers. We are strategic thinkers with a sense of humor, persistence, and a commitment to treating others with respect.
- 2-5 years of experience working in the field of supportive housing, affordable housing, justice/reentry, and/or related field.
- Bachelor’s degree; equivalent life experience may substitute for education.
- Experience incorporating the perspectives of multiple communities, including communities of color, in the consideration of impacts and outcomes of a decision-making process.
- An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities is preferred.
- Ability to establish and maintain high quality relationships with varied stakeholders.
- Talent to take initiative to implement projects and pursue goals with moderate supervision.
- Strong analytical, interpersonal, presentation and written and verbal communication skills with the ability to present to diverse audiences, specifically racially, ethnically and socially diverse communities.
Interested in joining our team as a leader in the national supportive housing movement?
Candidates should apply by clicking on the link below. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.
CSH is proud that it has been and always will be an Equal Opportunity Employer