Director, Training Center

Who we are:

For over 25 years CSH has been a game-changer for the most vulnerable people in our country

  • Helping communities create 300,000 homes for individuals and families who did not have one;
  • Bringing hope to thousands who thought they would live on the streets or reside in institutions; and
  • Ensuring not only a stable home for each, but access to the services that brought healthcare, recovery and training to their doorsteps.

Not only has CSH proven supportive housing works and changes the lives of individuals, families and communities, we have done so while creating a family of nationally recognized experts who stay committed to our organization and mission throughout their careers. We attract talented professionals, offer competitive salaries with benefits, generous family leave and PTO, and fully embrace the philosophy that a sustainable work-life balance is desirable and achievable. With the aim of attracting good people who possess the confidence and drive to get the job done, CSH is now accepting applications for a Director of our training center.


Why we need you:

CSH is seeking a creative, results-driven and team-oriented leader responsible for directing CSH’s national, online Supportive Housing Training Center and training line of business whose goal is to build the capacity of providers and systems to create high-quality supportive housing. You will work across the country developing and advancing trainings and curricula for providers, funders, and systems thinkers on expanding and creating high quality housing and services solutions for vulnerable populations such as high users of health care, justice systems, transition age youth or child welfare involved families. Strong project management skills and an understanding of the nature of working with multiple sources of funding are key, as is the ability to manage workload and project deliverables within a specific time frame and budget. If you demonstrate these skills and have experience with housing and service models for vulnerable populations, CSH needs you.


Where you will work:

This job operates in a professional office environment in one of our office sites or virtually in the United States.  Candidates must be located near a major airport. Travel for project assignments or regional/national meetings is required.


What you will do:

  • Lead the CSH Training Center by providing strategic vision and execution of the business plan for CSH’s training line of business and the online Supportive Housing Training Center (hosted in learning management system, Cornerstone). Design, replicate, or expand initiatives to advance the strategy. Ensure that CSH training products are strategically connected to strategic plan and/or business plan.
  • Bring an entrepreneurial orientation to this position by demonstrating your ability to innovate and adapt. Provide thought leadership over and across multiple programmatic, geographic and/or initiative areas and connect with leaders across the organization to ensure our training offering meet the needs of the field.
  • Manage multiple projects directly or indirectly through supervision and team leadership including project scoping, providing technical assistance or training, and working closely with our customers including foundations, government, for-profit and non-profit partners. Partner with CSH Communications team to advance marketing of courses and the CSH Summit.
  • Identify new business opportunities, leverage and steward existing relationships, and meet the revenue goals for the Training Center. Work with fund development to identify opportunities for funding new training opportunities and write proposals for trainings and products.
  • Provide direction and oversee the online training center annual calendar and CSH Annual Summit including the identification of new courses and sun setting or re-design of old courses. Oversee CSH’s subscription service with the goal of developing new subscriptions, driving subscriber adoption of learning, and integration of subscriptions with other CSH products, tools and services.
  • Manage your team budget, including tracking monthly financials and revenue goals, troubleshooting with finance, and creating an annual budget that results in a net gain for the department.
  • Supervise, coach, mentor and develop staff by holding staff accountable to meeting goals and position responsibilities, connecting their work to program goals and CSH’s strategic goals and provide feedback.
  • Represent CSH effectively at external events, ensuring CSH’s interest and reputation are maintained.
  • Attention to the impacts of policies and systems on multiple communities, including communities of color.


 How we work:

All CSH staff share a common competency framework. These guide our approach and in turn, help us create value. CSH staff are adaptable, entrepreneurial, creative, flexible, and problem solvers. We are strategic thinkers with a sense of humor, persistence, and a commitment to treating others with respect.

  • 5-7+ years of experience working in the field of adult learning or training, supportive housing, affordable housing, community development, and/or related field.
  • Bachelor’s degree; equivalent experience may substitute for education.
  • Experience incorporating the perspectives of multiple communities, including communities of color, in the consideration of impacts and outcomes of a decision-making process.
  • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities is preferred.
  • Strong analytical, interpersonal, presentation and written and verbal communication skills with the ability to present to diverse audiences, specifically racially, ethnically and socially diverse communities.
  • Previous project management experience with demonstrated leadership and organizational skills and the ability to manage project teams, project budgets and deadlines with moderate supervision.
  • Knowledge and experience in providing technical assistance/consulting services to diverse stakeholders including government, and familiarity with permanent housing and services models for vulnerable populations.
  • Knowledge and experience with adult learning principles, supportive housing best practices, e-learning development, learning management systems, talent development and creating learning strategy.
  • Demonstrated ability to provide and to organize, plan and administer large programs.
  • Previous project management experience with demonstrated leadership and organizational skills and the ability to manage to deliverables, budget and deadlines.
  • Excellent interpersonal, communication and organization skills.


Interested in joining our team as a leader in the national supportive housing movement?

To Apply:

Candidates should apply by clicking on the link below. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.

CSH is proud that it has been and always will be an Equal Opportunity Employer

Copyright 2019 ©  by CSH. All Rights Reserved