Program Manager, New England

Who we are:

For over 25 years, CSH has been a game-changer for the most vulnerable people in our country:

  • Helping communities create 200,000 homes for individuals and families who did not have one;
  • Bringing hope to thousands who thought they would live on the streets or reside in institutions forever;
  • Ensuring not only a stable home for each, but access to the services that brought healthcare, recovery and training to their doorsteps;

Not only has CSH proven supportive housing works and changes the lives of individuals facing acute disabilities, complex medical and mental conditions, substance use disorders and economic barriers, we have done so while creating a family of nationally recognized experts who stay committed to our organization and mission throughout their careers. We attract talented professionals, offer competitive salaries with benefits, generous family leave and PTO, and fully embrace the philosophy that a sustainable work-life balance is desirable and achievable. With the aim of attracting good people who possess the confidence and drive to get the job done, CSH is now accepting applications for a Program Manager with the New England Team.


Why we need you:

CSH is seeking an enthusiastic, results-oriented individual to work closely with our New England Director and Team. You should have project management skills and understand the nature of CSH’s 3 pronged approach to spurring the creation of supportive housing: public policy reform, project-specific assistance, and capacity building. The position will require approaching the work creatively and being goal-oriented while working on data integration, program implementation, and systems change efforts throughout New England with a focus on furthering supportive housing models for high need individuals and families.

The New England hub has evolved from focusing on Connecticut to covering all of CT, MA, ME, NH, RI and VT. The territory requires multiple approaches to systems change and supportive housing development to include strategies in urban cities, suburban areas, towns, and vast rural areas. Significant travel within New England with occasional travel elsewhere. Priority consideration for candidates based in Massachusetts.


What You Will Do:

  • Serve as project manager, including coordination of internal and external project teams, monitoring of project quality, and internal and external reporting. As a project manager you will foster a work environment based on quality teamwork, mutual accountability, and high quality performance;
  • Provide technical assistance/consulting services to diverse stakeholders including government. This work may include data analysis, financial modeling, and program analysis. The goal is to increase the capacity and improve the operation and effectiveness of the New England supportive housing industry.
  • Cultivate, maintain and work with cross systems partners (local, state, public sector, community development, criminal justice child welfare, health) to conduct supportive housing planning and development efforts with an eye toward opportunities; and conduct needs assessments including working with key stake holders to collect and analyze cross systems data and develop recommendations based on needs assessment;
  • Assist the New England Director in business development efforts to expand supportive housing across New England, include scoping proposals, developing relationships in new areas and with new partners;
  • Assist the New England Director with developing strategies to expanding supportive housing within community planning and development efforts, including participating in local community development planning processes; identifying opportunities to incorporate supportive housing into these processes and plans;
  • Prepare timely reports for internal management and funders;
  • Administer and monitor consultant agreements; and
  • Perform any other duties or special projects as assigned by the supervisor.


How we work:

All CSH staff share a common competency framework. These guide our approach and in turn, help us create value. CSH staff are adaptable, entrepreneurial, creative, flexible, and problem solvers. We are strategic thinkers with a sense of humor, persistence, and a commitment to treating others with respect.

  • Experience in supportive housing, affordable housing, healthcare, child welfare, family court, health and behavioral health, knowledge of affordable housing and / or community development.
  • Bachelor’s degree; equivalent experience may substitute for education.
  • Previous project management experience with demonstrated leadership and organizational skills and the ability to manage project teams, project budgets and deadlines.
  • Knowledge and experience in providing technical assistance/consulting services to diverse stakeholders including government, and experience and familiarity with permanent housing and services models for vulnerable populations including chronically homeless.
  • Experience with colleagues and external audiences and partners in the areas of public policy, systems change, housing development/operations, and/or the delivery of supportive services.
  • Talent to take initiative to implement projects and pursue goals with moderate supervision.
  • Strong data analysis, analytical, interpersonal, presentation and written and verbal communication skills.

Interested in joining our team as a leader in the national supportive housing movement?

To Apply:  Candidates should apply by clicking on the link below. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.


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