Subcontracting Opportunity: Expert Housing Development Systems Change Consultant


CSH is seeking an expert consultant to conduct a review and analysis of a public sector housing development bureau and provide the bureau’s General Manager and Executive Officer with recommendations regarding improvements in structure, processes, and staffing. The subcontractor will review the existing functions performed by the various divisions within the bureau, as well as the interactions between these entities, to identify deficiencies and inefficiencies and propose improvements.  Additionally, the expert consultant will provide a recommendation regarding the effective assimilation of new initiatives, Measures JJJ and HHH that were recently approved by voters and will fall under the auspices of the housing development bureau.

Planned activities:

  • Review of the existing functions performed by the various divisions within the bureau including staffing levels
  • Identification of redundancies and superfluous tasks
  • In-depth analysis of the bureau’s current work flow and processes
  • Development of proposed strategies for overall quality improvement

Expected Outcomes, Milestones, and Deliverables:

Deliverable 1: Weekly status reports – Must be provided every Friday until conclusion of project.  May be delivered orally or in writing as requested by General Manager.  

Deliverable 2: Measure HHH program guidelines, outlining internal systems and procedures for the implementation of the guidelines. 

Deliverable 3: Policies and Procedures – Revised or newly created policies and procedures that reflect the integration of Measure HHH program guidelines, intended to improve the quality and effectiveness of HDB operations.  A complete set will be provided as a part of the complete proposal, however, a report on the status of the policies and procedures must be presented to the General Manager as a part of the weekly status report that is due every Friday.  

Deliverable 4: Organizational Chart – Reflecting the proposed new structure.  Chart should clearly delineate proposed changes to the existing structure.  Revised chart must include: new reporting chains; the addition and deletion of divisions, sections or units; and the addition and deletion of staff.  An explanation for these proposed changes must accompany the organization chart. 

Deliverable 5: Staffing Recommendations – A recommendation regarding staffing for the Bureau must be included as part of the overall submission.  This component must include an assessment of the existing staffing level, the appropriateness of the positions currently performing the work, and a recommendation with justification for the proposed changes.

 Deliverable 26: Complete Proposal – A completed proposal must be submitted to the General Manager at the conclusion of the project.  As stated previously the complete proposal must be submitted to the General Manager within three months of the start of the project, but no later than August 31, 2017.  The proposal must include, at a minimum, the four components immediately preceding this item.

Funding Available:

An amount not to exceed $30,000 is available for this project. Application Process and Vendor Requirements:

To apply for this opportunity email Eva Williams at eva.williams@csh.org on or before May 19, 2017. Applications received before the deadline will be evaluated based on the following criteria:

Demonstrated successful performance of substantially similar relevant work

Experience and expertise in the field of housing development

Years of relevant experience within organizations with similar missions directing significant systems changes or expansions.

Rate reasonableness and overall cost of service

Special consideration will be given to small, disadvantaged, minority or women­owned businesses

Please note that CSH requires subcontractors, including individuals and sole proprietors, to carry workers' compensation insurance while performing work under a CSH subcontract. CSH subcontractors cannot have existing, pending or expired debarments that preclude them from doing business with the United States government and cannot have convictions for, nor have any pending indictments for, fraud or a criminal offense in connection with a public contract or  subcontract.

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