Population: Low Income

Supportive housing combines affordable housing with supportive services to help people who face the most complex challenges live with stability, autonomy, and dignity. CSH created these standards to guide a wide range of groups—including tenant leaders, housing developers, landlords, service providers, funders, property managers, government officials, and health care organizations—to work together to build and operate high-quality supportive housing.

The Quality Standards apply to all types of projects, whether site-based or scattered-site, and in rural, suburban, or urban areas. How the standards are put into practice may vary due to the diversity of supportive housing models.

The Strong Families Fund is the largest pilot pay-for-performance project to finance Resident Service Coordination (RSC) in affordable housing for lower-income families. The initiative was created to measure the impact of resident service coordination on tenant and building performance within affordable housing. The performance-based contract approach helps to align all collaborating partners with a shared vision of success. This report reviews the results of the data collected through the first phase of the initiative. It demonstrates that using this performance-based approach to resident service coordination in affordable housing is a powerful way to increase economic mobility, health & well-being, housing stability, and community engagement and safety.

View the Executive Summary

CSH Calls for Balanced Policy That Protects Both Housing and Health Supports

The Senate’s passage of the reconciliation bill presents a deeply mixed outcome for the supportive housing field. While we acknowledge the inclusion of important housing provisions such as expanding and making permanent the Low-Income Housing Tax Credits and the New Markets Tax Credit, we cannot overlook the harmful trade-offs embedded in this legislation.

These housing investments, while significant, are not sufficient to offset the damage caused by provisions that undermine access to essential healthcare and basic supports for people experiencing homelessness and housing instability. The bill imposes new barriers to Medicaid and nutrition assistance that will disproportionately impact individuals with complex health and housing needs. These are the very people supportive housing is designed to serve.

Supportive housing succeeds because it pairs affordable homes with the services that help people stay housed and maintain their health. When the government restricts access to those services, it weakens the entire model. Limiting state Medicaid funding tools, imposing burdensome recertification requirements, and expanding work requirements for vulnerable populations all threaten the stability and well-being of those we serve.

CSH remains committed to advancing effective policies that recognize the interconnectedness of housing, healthcare, and human services. We urge Congress to consider the full impact of this legislation, not just its housing investments, but also the barriers it creates for those most in need and the burdens it places on the communities in their districts. We will continue to work with partners across sectors to ensure that supportive housing remains a viable and effective solution to homelessness and housing insecurity.
 
Deborah De Santis
CSH President and CEO

This paper published with the generous support from The Harry and Jeanette Weinberg Foundation shares critical information about the Home and Community Based Services (HCBS) program and how it can boost ‘services’ in supportive housing. HCBS services help individuals live comfortably in their own homes, despite challenges commonly faced by people with disabilities and all of us as we age. HCBS will be an essential supplementary resource to help supportive housing tenants thrive in their community at all ages.

A Resource for Housing and Homeless Programs Considering Options for Billing for Medicaid Eligible Services

This review of Medicaid models is designed to assist supportive housing providers and homeless service organizations consider strategies to enhance their services (and services funding) through partnerships or through securing new resources. Included are comprehensive overviews of three options: Becoming a Medicaid Billable Agency; Collaborating to Increase Services and Capacity; and Contracting with an Administrative Services Organization.

This material is based upon work supported by the Corporation for National and Community Service (CNCS) under Social Innovation Fund Grant No.16PSHNY002. Opinions or points of view expressed in this document are those of the authors and do not necessarily reflect the official position of, or a position that is endorsed by, CNCS.