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Canon Barcus Community House

Please note that this project is featured in CSH's Toolkit for Ending Long-Term Homelessness, including a profile specific to housing for long-term homless families.

The Canon Barcus House is a 48-unit permanent supportive housing apartment building for homeless, very low-income families living with special needs, particularly those related to substance use, mental health, and/or HIV/AIDS.  Families have voluntary access to a wide range of services and enjoy the same tenant rights as any other San Francisco renter.  Episcopal Community Services opened Canon Barcus Community House on March 19, 2002.

OVERVIEW 

The Partners
The Tenants
The Building
The Services
The Funding

What Worked

COMPREHENSIVE PROFILE (word doc; 49KB, 7 pages) 

VIRTUAL TOUR/PHOTOS

ECS PROGRAMS OVERVIEW (word doc; 25KB, 1 page)

SUMMARY DEMOGRAPHICS ON FAMILIES (word doc; 93KB, 2 pages)

SAMPLE LEASE (word doc; 518KB, 26 pages)

The Partners
The development is a three-way partnership between Episcopal Community Services (ECS – a long-time provider of services to San Francisco’s homeless and low-income), Mercy Housing California (part of a national non-profit developer with extensive experience in supportive housing) and an array of community service providers.  ECS owns the building; six organizations provide services on site, including health care, childcare, youth programming and employment skills. 

The Tenants
Canon Barcus residents are very low-income families who were homeless or at risk of becoming homeless.  Many have mental health and substance use issues or HIV/AIDS; some have been homeless for long periods of time.  Approximately 25% are involved with child protective services. 

The Building
The five-story, 48-unit building includes: four one-bedroom flats, twelve two-bedroom flats and townhouses, twenty-seven three-bedroom flats and townhouses and five four-bedroom townhouses.  Fifteen units have a Shelter + Care rental subsidy, and five of those units are designated for tenants with HIV/AIDS.  Thirty-two units are subsidized with Project-Based Section 8.  The building also has a community room, children’s program area, childcare center, health clinic, employment skills center, and staff offices.

The Services
Physical development of Canon Barcus proceeded hand-in-hand with supportive services design.  The first priority for tenants is secure, stable and permanent housing.  Participation in services is voluntary, not required as a condition of residency.  Nearly a dozen social, health, education and related services operate on-site, including a health clinic, childcare center, after-school and tutoring for youth and teens, children’s mental health, and employment training and education.

The Funding
Capital
ECS and Mercy Housing assembled a package of public loans, bonds and grants for the $20.4 million development budget: $9.8 million in bond financing, $8 million in tax credits, and more than $2.6 million in private grants and donations. 

Operating
The operating budget is $660,000 per year, $13,750 per household.  Units are affordable to households earning 18%-50% of median income and supported by three income streams: McKinney Shelter Plus Care, Section 8 contract rents and tenant rents at 30% of household income.  The operating budget covers staffing for a property manager, a janitor, a maintenance worker and 24-hour desk security coverage. 

Services
Funding for the rich array of supportive services is a combination of public and private grant funds.  ECS was the lead agency for some of these efforts, but other providers led fundraising for services provided on site.  ECS’s willingness to secure independent funding for services was critical to building the service infrastructure. 

BUDGETS 
           
Development  (word doc; 39KB, 3 pages)
           
Operating (word doc; 85KB, 4 pages)

What Worked

  • Align property management and voluntary services.  Participation in services is voluntary, not a condition of residency at Canon Barcus.  Property managers only address property violations – and then in cooperation with case managers.
  • Provide a continuum of services.  The alignment of services for adults, youth and children is key to an effective family-based approach.  The location of services on-site helps demystify and make them accessible.  
  • Be zealously entrepreneurial.   Services on site need not be delivered by the host agency, and partners providing services can be recruited to help with fundraising.  Exposure to the fundraising connections of partner agencies leverages existing funds and, in turn, helps expand the fundraising capacity of the host organization.
  • Acknowledge family preservation.  One-quarter of families at Canon Barcus interact with the local child protective services agency.  Sensitivity and patience are required to work effectively with the agencies and families to ensure families receive appropriate preservation or reunification services.

Sample Forms
The goal of both the property management and the social service staff is to try to work with tenants who were once homeless so that they maintain their housing stability. The social service staff and property managers at Canon Barcus use these forms to measure and record tenants' progress towards achieving that goal as well as to facilitate communication among staff.  For example, regarding the social services data, every encounter and point of contact is recorded by staff, along with every known episode, achievement, or set-back.  Since program participation is voluntary, this data about service use is collected anonymously and  “invisibly.”  The social services manager and case managers are in the communication loop between the property manager and tenants. While their roles are distinct, they attempt consistency and follow procedures according to fair housing laws.

These forms are not absolute and/or ideal, as they are attempting to capture dynamic procedures using static tools.  However, when utilized correctly, they can be helpful and beneficial to both staff and tenant.  Please see the Comprehensive Profile for more information.

            Intake (word doc; 46KB, 3 pages)
            Annual Update (word doc; 39KB, 2 pages)
            Exit (word doc; 40KB, 2 pages)
           
Significant Encounter (excel doc; 31KB, 2 pages)
           
Brief Encounter (excel doc; 19KB, 1 page)
            
Vocational Encounter (excel doc; 46KB, 2 pages)
           
School Enrollment Update (word doc; 12KB, 1 page)
           
Support Services Activities/Groups (excel doc; 37KB, 1 page)
            Support Services Occupancy Interview (word doc; 14KB, 5 pages)

 Profile Acknowledgements 


Integrate supportive services and physical design.  Start with a clear understanding that services can inform physical design; include your partners and potential tenants early in the physical and program design and ensure there are opportunities for ongoing input and revision as the design progresses.