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Texas Balance of State Coordinated Access System

Like many Continuums of Care (CoC) across the country, the Texas Balance of State CoC struggled with how to design and implement a coordinated access system. The CoC is made up of over 200 counties, and has approximately 20 coalitions that work on homelessness throughout the state. Coordinating a system for accessing services was going to be an enormous task.

The solution to creating a coordinated access system that would work for the diverse and broad geography covered by the CoC was to create a standardized model that allowed for some local flexibility. In order to develop such a model, the CoC identified three pilot communities to aid in designing, developing and implementing coordinated access for the rest of the state.

CSH’s Roletexas

In each pilot community, CSH held on-site community meetings to train stakeholders on the goals and purpose of coordinated access, and used facilitated discussion at these meetings to identify important components of coordinated access, such as community access points, assessment needs, the referral process and accountability. CSH toured homeless service provider facilities in these communities as well. CSH provided a report to the Coordinated Access Steering Committee for the CoC, and then held a two-day strategic planning session with THN to create a model and necessary policies and procedures for coordinated access.

Outcome

The pilot model for coordinated access is created, and is ready for roll-out in pilot communities.

Partners

Texas Homeless Network

Like many Continuums of Care (CoC) across the country, the Texas Balance of State CoC struggled with how to design and implement a coordinated access system. The CoC is made up of over 200 counties, and has approximately 20 coalitions that work on homelessness throughout the state. Coordinating a system for accessing services was going to be an enormous task.

The solution to creating a coordinated access system that would work for the diverse and broad geography covered by the CoC was to create a standardized model that allowed for some local flexibility. In order to develop such a model, the CoC identified three pilot communities to aid in designing, developing and implementing coordinated access for the rest of the state.

CSH's Role

In each pilot community, CSH held on-site community meetings to train stakeholders on the goals and purpose of coordinated access, and used facilitated discussion at these meetings to identify important components of coordinated access, such as community access points, assessment needs, the referral process and accountability. CSH toured homeless service provider facilities in these communities as well. CSH provided a report to the Coordinated Access Steering Committee for the CoC, and then held a two-day strategic planning session with THN to create a model and necessary policies and procedures for coordinated access.

Impact and Outcomes

The pilot model for coordinated access is created, and is ready for roll-out in pilot communities.

Next Steps

Texas Homeless Network

 

Keywords

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CSH Solutions



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