Print

Performance Evaluation - Houston

Houston, like many communities, has several projects that serve people experiencing homelessness that are loosely categorized by the type of program, but that often looked and operated very differently from other programs of that type. This meant that the essential program elements – such as types of services received or length of time in the program – differed depending on the program, making program evaluation and strategic system planning extremely difficult.

The Houston Coalition for the Homeless sought to develop a set of agreed-upon standards by the community that outlined the basic requirements of every type of housing intervention in the community.

CSH’s Rolehouston

CSH convened a community meeting with over 75 providers and stakeholders in attendance. Through a series of facilitated exercises and discussion, small groups worked through the process to create program standards. CSH facilitators then helped the large group develop consensus around standards for transitional housing, rapid rehousing, permanent supportive housing and affordable housing.

Outcome

As a result, Houston now has program model standards that are agreed upon by community stakeholders that outline the essential program elements, timeframe and target population for each type of housing.

Next Steps

Houston is now able to use the program models to evaluate projects and set community-wide performance measures. Additionally, they are using it to ensure resources are targeted effectively as they roll out their coordinated access system.

Partners

Houston Coalition for the Homeless

Houston, like many communities, has several projects that serve people experiencing homelessness that are loosely categorized by the type of program, but that often looked and operated very differently from other programs of that type. This meant that the essential program elements – such as types of services received or length of time in the program – differed depending on the program, making program evaluation and strategic system planning extremely difficult.

The Houston Coalition for the Homeless sought to develop a set of agreed-upon standards by the community that outlined the basic requirements of every type of housing intervention in the community.

CSH's Role

CSH convened a community meeting with over 75 providers and stakeholders in attendance. Through a series of facilitated exercises and discussion, small groups worked through the process to create program standards. CSH facilitators then helped the large group develop consensus around standards for transitional housing, rapid rehousing, permanent supportive housing and affordable housing.

Impact and Outcomes

As a result, Houston now has program model standards that are agreed upon by community stakeholders that outline the essential program elements, timeframe and target population for each type of housing.

Next Steps

Houston is now able to use the program models to evaluate projects and set community-wide performance measures. Additionally, they are using it to ensure resources are targeted effectively as they roll out their coordinated access system.

Partners

Houston Coalition for the Homeless

 

Keywords

,

CSH Solutions



RELATED PAGES

Menu Title